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The publication of Bengkulu Province in Figures 2025 is available and can be accessed here || Publikasi digital Provinsi Bengkulu Dalam Infografis dapat diakses disini

Service Quality of PST BPS Bengkulu Province Very Good Category

December 14, 2022 | Other Activities

Republic of Indonesia Law Number 25 of 2009 concerning Public Services stipulates that every public service provider is obliged to carry out an evaluation of the performance of public service implementers. One form of this evaluation is realized through the implementation of a Community Satisfaction Survey (SKM) as stipulated in the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 concerning Guidelines for Compiling Public Service Provider Unit Community Satisfaction Surveys.

BPS Bengkulu Province, as one of the public service providers that provides statistical data and information, always tries to provide excellent service to consumers. BPS has regularly held SKM every year which is integrated into the Data Needs Survey (SKD). Apart from aiming at obtaining the level of consumer satisfaction with BPS data services, this survey also aims to identify data needs and the level of consumer satisfaction with the quality of data produced by BPS. Complete results can be seen on the BPS Bengkulu Province website.

Learn more here.

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